CONDITIONS

By booking a visit or a service through ricardocarmonasuarez.com you agree to the following terms and conditions:

 

  1. Responsability of the clients and the guides:
    • The client is responsible for travel arrangements to or from visits organized by Ricardo Carmona Suárez and to inform on meeting point.
    • The client is responsible for their own safety in all walking and interior visits: using steps, crossing roads, etc…
    • The client is responsible for him behavior: the guide reserves the right to terminate any visit for unreasonable behavior.
    • The guide is not liable for reduced itineraries owing to late start or delays by the client.
    • The guide is not liable for reduced itineraries owing to unscheduled closures by monuments.
    • The guide is not liable for reduced itineraries owing to extreme weather conditios or delays beyond his control. Client should acquire adequate insurance to cover any loss as a consequence of flight cancellations, personal illness or circumstances causing the visit to be cancelled beyond the control of Ricardo Carmona Suárez or partners.
    • The guide will not assume automatically any responsibility for any type of damage, loss, accident or any other irregularity. The expenses incurred in this type of situation will be the client’s responsibility.
    • Baggage and personal effects are carried entirely at the owner’s risk.
  2. The independent guides other than Ricardo Carmona Suárez are freelance proffessionals and they are not employees of Ricardo Carmona Suárez.
    • Ricardo Carmona Suárez acts only as an intermediary to provide you visits when he’s not available.
    • The recommended guides by Ricardo Carmona Suárez are all experienced guides and professional.
  3. The visits included: 
    • Official guide for the number of hours booked.
    • Hotel pick-up (only if the hotel is in the historic center).
    • IVA (VAT) and taxes.
  4. The visits not included:
    • Entrance fees and sites reservations.
    • Taxi, subway and bus.
    • Travel arrangements.
    • Drinks and food.
    • Paypal fees, if the client requests to pay with Paypal.
    • Credit card commissions.
    • Personal expenses: souvenirs, snacks, medical expenses.
    • Tips: In Andalusia, tips are not expected but appreciated and they are considered a sign that you enjoyed a service. Giving a tip at the end of the service remains the client’s choice.
    • Other incidental expenses, incurred as a result of the travel booking: travel insurance, non-refundable flights, loss of enjoyment, phone calls, etc.

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